Important Information Regarding COVID-19
*Our Customer Service & Warehouses Remain Open*
CSI wants to reassure you that during these difficult times we are here to assist you. Whether it’s checking stock, providing product information or processing and shipping your orders, we have plans in place to be here for when you need us.
Precautionary Steps for Our Employees & Customers
To ensure the health and safety of our employees, customers and the public, CSI has taken precautionary measures to help stop the spread of COVID-19. We have instituted a work from home policy for all staff who are able to do so, and our sales team are working from home to limit their contact with others. In addition, our warehouse staff are practicing social distancing.
To lighten foot traffic and minimize exposure to you and our employees, we have closed our showroom and office to outside visitors. We have also instituted a temporary policy requesting all incoming truck drivers to remain in their vehicles while we process their paperwork and load/unload their vehicles.
How to Connect with Us
We’re ready to serve you in a range of convenient ways. At this time, given the limited staff in the office you may receive a faster response through email versus phone. However, if phone is more convenient for you, then please feel free to continue to call us during our regular business hours.
Contact us via phone:
Toll free - 800-977-8663
Thank you and stay safe.
CSI – All Things Stone, known as Canadian Stone Industries in Canada & Continental Stone Industries in the USA, is one of North America’s largest distributors of manufactured stone veneer, natural stone veneer, stone panels, thin brick veneer, architectural accessories, landscape products, fireplace systems, and building components.
Our goal is to make your project as simple as possible! CSI – All Things Stone takes pride in providing our customers with an exceptional level of customer service. Our Customer Service Team is dedicated to assisting our dealers, architects, designers, builders, contractors, masons/installers, remodelers, and the general public.
We have over 600 dealer locations across Canada and the USA. If you are looking for a dealer who sells our products, please click Where to Buy to find local dealers in your area.
Lunch & Learn Program
Canadian Stone Industries offers Lunch & Learn Programs across Canada! Let our team educate your team about natural or manufactured stone veneer, the preferred cladding product! Our Lunch & Learn Program will allow you to:
- Earn continuing development credits*
- Further your professional education
- Receive a complimentary lunch
- *Please Note: Certain territories are eligible for educational credits. Contact us for inquires.
Our calendar is filling up fast. Don't delay & book your Lunch & Learn with CSI today!
**Due to the current COVID19 working conditions, we are currently offering Online Lunch & Learn Programs! We will have your complimentary lunch delivered, and further your education virtually.**
Contact Canadian Stone Industries
Canadian Stone Industries would love to hear from you! We are eager to assist you through every step of your project. If you need assistance in learning more about our stone veneer products, or would like to learn how to find our stone veneer products in a store near you, please contact us! To contact Canadian Stone Industries and speak to a member of our Customer Service Department, we can be reached via phone or email:
Toll Free: 1-800-977-8663
Our hours of operation are:
5:00 AM – 4:30 PM PST
8:00 AM – 7:30 PM EST
Please Note: Canadian Stone Industries will be closed in observance of the following statutory holidays in 2020:
- January 1 – New Year’s Day
- February 17 – Family Day
- April 10 – Good Friday
- May 18 – Victoria Day
- July 1 – Canada Day
- August 3 – Civic Day
- September 7 – Labour Day
- October 12 – Thanksgiving Day
- November 11 – Remembrance Day
- December 24 to 31 – Christmas Holidays TBD
- January 1, 2020 – New Year’s Day
Questions for Us?
Do you have questions about choosing the right stone veneer for your project? Would you like us to send you a stone veneer brochure? Are you looking for recommendations for design considerations, color options, installation methods and/or maintenance? Or do you live in a remote area and need assistance to find a stone veneer store near you? Are you an industry professional looking to book a Lunch and Learn with CSI?
Please fill out the form below, and a member from our Customer Service Department will contact you.