Important Information Regarding COVID-19
*Our Customer Service & Warehouses Remain Open*
Now that the State of California house implemented a stay-at-home order we want to bring you up to date with what is happening at our San Leandro warehouse. We want to assure you, the State of California’s stay-at-home order does not impact our warehouse in San Leandro. Currently, this warehouse has been deemed an essential service and remains open and is able to ship your orders when you want them.
CSI wants to reassure you that during these difficult times we are here to assist you. Whether it’s checking stock, providing product information or processing and shipping your orders, we have plans in place to be here for when you need us.
Precautionary Steps for Our Employees & Customers
To ensure the health and safety of our employees, customers and the public, CSI has taken precautionary measures to help stop the spread of COVID-19. We have instituted a work from home policy for all staff who are able to do so, and our sales team are working from home to limit their contact with others. In addition, our warehouse staff are practicing social distancing.
To lighten foot traffic and minimize exposure to you and our employees, we have closed our showroom and office to outside visitors. We have also instituted a temporary policy requesting all incoming truck drivers to remain in their vehicles while we process their paperwork and load/unload their vehicles.
How to Connect with Us
We’re ready to serve you in a range of convenient ways. At this time, given the limited staff in the office you may receive a faster response through email versus phone. However, if phone is more convenient for you, then please feel free to continue to call us during our regular business hours.
Contact us via phone:
Toll free - 800-977-8663
Thank you and stay safe.
CSI – All Things Stone is known as Continental Stone Industries in the USA and Canadian Stone Industries in Canada. We are one of North America’s largest distributors of natural stone veneer, architectural accessories, and landscape products. Some of our products that we distribute in Canada include manufactured stone veneer, stone panels, thin brick veneer, fireplace systems, and building components.
Our goal is to make your project as simple as possible! Continental Stone Industries takes pride in providing our customers with an exceptional level of customer service. Our Customer Service Team is dedicated to assisting our dealers, architects, designers, builders, contractors, masons/installers, remodelers, and the general public.
We have over 600 dealer locations across Canada and the USA. If you are looking for a dealer who sells our products, please click Where to Buy to find local dealers in your area.
Lunch & Learn Program
Continental Stone Industries offers Lunch & Learn Programs across the USA! Let our team educate your team about natural stone veneer, the preferred cladding product! Our Lunch & Learn Program will allow you to:
- Earn continuing development credits*
- Further your professional education
- Receive a complimentary lunch
- *Please Note: Certain territories are eligible for educational credits. Contact us for inquires.
Our calendar is filling up fast. Don't delay & book your Lunch & Learn with CSI today!
**Due to the current COVID19 working conditions, we are currently offering Online CEU Programs! Earn continuing educational credits from the comfort and safety of your home!**
Contact Continental Stone Industries
Continental Stone Industries would love to hear from you! We are eager to assist you through every step of your project. If you need assistance in learning more about our stone veneer products, or would like to learn how to find our stone veneer products in a store near you, please contact us! To contact Continental Stone Industries and speak to a member of our Customer Service Department, we can be reached via phone or email:
Toll Free: 1-800-977-8663
Our hours of operation are:
5:00 AM – 4:30 PM PST
8:00 AM – 7:30 PM EST
Please Note: Continental Stone Industries will be closed in observance of the following federal holidays in 2020:
- January 1 – New Years Day
- May 25 – Memorial Day
- July 3 – Independence Day
- September 7 – Labor Day
- November 26 – Thanksgiving Day
- November 27 – Day after Thanksgiving Day
- December 24 – Christmas Eve
- December 25 – Christmas Day
- December 31 – New Year's Eve
- January 1, 2021 – New Year's Day
As our Customer Service Department is located in Canada, different holidays may apply that could impact your business. Members of our dealer network will be notified of these customer service closures via email.
Questions for Us?
Do you have questions about choosing the right stone veneer for your project? Would you like us to send you a stone veneer brochure? Are you looking for recommendations for design considerations, color options, installation methods and/or maintenance? Or do you live in a remote are and need assistance to find a stone veneer store near you? Are you an industry professional looking to book a Lunch and Learn with CSI?
Please fill out the form below, and a member from our Customer Service Department will contact you.